Team Leadership: The Engine for Quality Performance and Output in Open and Distance Learning Programmes

Tichaona Mapolisa, Alfred C Ncube

Abstract


The study examined the degree to which team leadership is an engine for quality performance and output in the management
of Open and Distance Learning ODL programmes at the Zimbabwe Open University (ZOU). It was a qualitative
case study. Twenty four out of twenty nine members drawn from the four faculties of the university took part in the
study. In-depth questionnaires were used to gather data. The study found out that team leadership is about involvement
of all team members in pursuit of quality performance and output in the management of ODL programmes. It also
found out that team leadership is characterized, chiefly, by transparency, open-mindedness, attention to detail and consultation.
Team leadership was found to enhance quality performance and output in the management of ODL programmes
because of its promotion of shared vision, shared planning, collaborative commitment and shared evaluation
and ownership of programme results. The study concluded that of lack of resources undermine the effectiveness of
quality performance and output in the management of ODL programmes. The study recommended the need for the
ZOU’s Faculties to employ team leadership at all levels in its pursuit of quality performance and output in ODL programme
management.

Full Text:

PDF

Refbacks

  • There are currently no refbacks.