Application of Value Chain Principles: A linchpin to successful completion of construction projects at institutions of higher learning. The Masvingo Regional Campus experience.

Patrick Chadamoyo, Raphinos Alexander Chabaya

Abstract


Every organisation has an operations system that creates value by transforming inputs into outputs (Robbins and Coulter,
2002). This study analysed how the application of value chain principles can influence the success of construction
projects at institutions of higher learning. The study was based on the construction project at Masvingo Regional Campus
of the Zimbabwe Open University (ZOU). A qualitative participatory approach was used to analyse data related to
the requirements for value chain management that could be of competitive advantage to the successful completion of a
construction project. A convenient sample of 8 members of staff at the region, headed by the Regional Director, and a
workforce of 12 men doing various construction related activities, were used to augment qualitative data drawn from
documented minutes and progress reports on the construction project. Results indicated that the successful completion
of a construction project rests on three pillars of the value chain process. In addition, elements of best practices such as
strong leadership, teamwork, strong financial support, and effective supply chain, among other elements of value chain
management, are linchpins to successful completion of construction projects. The study concluded by recommending a
model, similar to Porter’s value chain model (Porter, 1985) that can be used by other Regional Campuses of the ZOU in
their future construction projects.

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