An analysis of the challenges faced in the production of learning materials at the Zimbabwe Open University (ZOU)

Judith Tafangombe, Augustine Tirivangana


The purpose of the study was to establish challenges faced by the Zimbabwe Open University production team
when producing ODL learning materials.
A case study design was employed. Interviews were conducted to gather the desired data.20 participants were
drawn from the production team within ZOU.
Literature review focused on the production process in ZOU, Team Players in production process, issues on quality
assurance, resources, as well as e- learning in production of learning materials.
A wide range of challenges were noted, The study revealed that failure by team players to adhere to stipulated
deadlines was the major challenge as it affected the unit’s forward planning leading to delays in distribution of the
learning materials to students. Lack of ideal equipment and adequate technical support affected both production
operations as well as development of the e-learning platform. The production team yearned for constant training,
workshops and visits to some institutions in the production industry.

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